How can we help you today?

Search our knowledgebase for an instant answer, or reach a real person on our team. The Firefly difference is that we’re here for you every step of the way.

Phone Support
Speak with a Firefly specialist directly.

 

877-589-8677
Press Option 2 for support

  • Mon-Fri | 8:00am–6:00pm local

Email & Tickets
Send us the details and we’ll open a support ticket on your behalf — then track it through to resolution.

support@fireflybusinessgroup.com

Knowledgebase
Step-by-step guides, how-tos and troubleshooting — available any time, day or night.

firefly.kb.help

We’re here for you

Real people who know your business — every step of the way.

Whether you’re on SimplyFood, Acumatica, or a legacy Acctivate deployment, our team supports you directly. No phone trees, no scripts — just help.